Accessibility statement

This accessibility statement applies to this website, which is run by [COUNCIL NAME]. We want as many people as possible to be able to use it. For example, that means you should be able to:

  • change colours, contrast levels and fonts using your browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Some older PDFs and Word documents are not fully accessible — for example, they may not be structured so they are readable by a screen reader. This does not meet WCAG 2.2 success criterion 1.3.1 (info and relationships). Some of these documents are essential to providing our services. Any new documents we publish will be created to meet accessibility standards.
  • Some images may not have suitable text alternatives, so people using a screen reader cannot always access the information. This does not meet WCAG 2.2 success criterion 1.1.1 (non-text content).

Content that's not within the scope of the accessibility regulations

  • Some content is provided by third parties and is not under our control — for example, embedded maps, social media feeds, payment providers or government widgets. Third-party content that we do not fund, develop or control is exempt under the accessibility regulations.
  • Pre-recorded audio and video published before 23 September 2020, and online maps (where they are not used for navigation), are also exempt.

Feedback and contact information

If you need information on this website in a different format — such as accessible PDF, large print, easy read, audio recording or braille — please contact us:

We'll consider your request and get back to you within 5 working days.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems that are not listed on this page, or you think we're not meeting the accessibility requirements, please contact us by email at [CONTACT EMAIL] so we can put it right.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the "accessibility regulations").

If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

[COUNCIL NAME] is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website has been built to best-practice coding conventions, following the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) Web Content Accessibility Guidelines version 2.2, level AA.

The website is built and hosted on a platform maintained by TEEC, who keep the core platform aligned with WCAG 2.2 AA and provide the council with regular automated accessibility scans and reports. Responsibility for the accessibility of content, documents and settings added or changed by council administrators, outside the platform's standard website features, rests with the council.

How we tested this website

This website was last tested on 22 June 2026. Testing was carried out by self-assessment by the council, supported by regular automated accessibility scans and reports provided by our platform provider, TEEC. The site is tested against WCAG 2.2 level AA using a combination of automated tools and manual checks, including keyboard-only navigation, screen-reader testing and colour-contrast checks.

We test the accessibility of this website at least once a year and update this statement as required.

Preparation of this accessibility statement

This statement was prepared on 22 June 2026. It was last reviewed on 22 June 2026.

We review the claims made in this statement for accuracy on a regular basis, and at least once a year. We also review it after any substantial change to the website.